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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nongluck Chatnumchaicharoen

Nongluck Chatnumchaicharoen

September 19, 2024

5  out of  5
rating by Nongluck Chatnumchaicharoen
"Zach was a pleasure speaking with, i called to insure my car and he convinced me to get a life insurance policy for my mom too. Zach was so smart and polite. Thank you zach, im very glad i spoke with you and have alot less worry for my mom."
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Veronica Magnon

September 17, 2024

5  out of  5
rating by Veronica Magnon
"Hands down the best experience dealing with insurance. Thanks Jake!!"
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Tiffani Gore

September 16, 2024

5  out of  5
rating by Tiffani Gore
"I spoke with Zack today about bundling and upgrading my insurance. I simply cannot say enough good things about his customer service from his friendly demeanor to helpful knowledge. I have always enjoyed State Farm for insurance, but after dealing with Zack, I am more impressed than ever. What a great addition to the Insurance team."
We responded:
"Thank you so much for your kind review! We try our very best to give excellent customer service and taking the necessary time that is needed to ensure our customers understand the complexities of their insurance programs. from day 1 of hiring Zach 2 years ago he has been a great addition to my team. Thank you for recognizing same. Thank you for your business!"
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RB

September 13, 2024

5  out of  5
rating by RB
"Jake was very astute, patient, respectful and responsive. Thank you for your help!"
We responded:
"Thank you Ryan! We work hard to make sure our customer service is excellent. Glad Jake was able to assist. Thank you for your business!"
Profile photo of Ben Swanson

Ben Swanson

September 12, 2024

5  out of  5
rating by Ben Swanson
"Zach was incredibly knowledgeable and extremely helpful while setting up me and my wife’s life insurance thanks zach"
We responded:
"Thank you Ben! Zach is great at customer service and becoming an expert in the insurance industry. We appreciate your kind words and your business. Talk soon."
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Corey Buff

September 8, 2024

5  out of  5
rating by Corey Buff
"So, I’ve always been kind of biased when it comes to insurance. But, Zach has definitely been able to change my mind. Preparing for the future, and the unknown, either way, my mind is definitely more at ease. Thanks again Zachary."
We responded:
"Thank you Corey! Glad that Zach could help put your mind at ease with his knowledge and great customer service skills. We appreciate your continued business. Take care!"
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Jason Yarbrough

August 29, 2024

5  out of  5
rating by Jason Yarbrough
"Zach Hefner at the Carlsbad office went above and beyond to help us find a home owners policy. We really appreciate him searching for the best plan for us. We highly recommend him and will definitely work with him again."
We responded:
"Thank you Jason! The Home Insurance market is very sticky these days... glad we were able to help you with your Homeowners Insurance! Thank you for your business! "
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Aaron Holder

August 24, 2024

5  out of  5
rating by Aaron Holder
"Zach was incredible ad so helpful! Thank you for the quote"
We responded:
"Thank you Aaron! Zach is our customer service warrior here lol. We look forward to hopefully earning your business. Please give us a call when you have 3 or 4 minutes to review that quote. Again, thank you for the opportunity to earn your business!"
Profile photo of Boden Haber

Boden Haber

August 22, 2024

5  out of  5
rating by Boden Haber
"Zach was extremely easy to work with and very helpful!"
We responded:
"Thank you Boden! We love having you as a customer and really appreciate your and your friend's business. Thank you for the referrals! "
Profile photo of Saman Khodapanahi

Saman Khodapanahi

August 21, 2024

5  out of  5
rating by Saman Khodapanahi
""Thank you for all your help with my car and home insurance for over 7 years.I really appreciate your prompt and thorough service!" Zach, thank you so much for contacting me so Quick, and helping and guiding me for having a good deal."
We responded:
"Thank you Saman! Homeowners Insurance is one of our specialties so I'm glad we have that for you. We appreciate your continued business over the years! Take care, talk soon!"
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Dorothy Pereira

August 15, 2024

5  out of  5
rating by Dorothy Pereira
"Jake Adams was very helpful in answering all my questions. Great customer service!"
We responded:
"Thank you Dorothy! We try our best to give great customer service so I am happy to hear you had a great customer service experience! Thank you for your patronage. Have a wonderful day!"
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Brandon Doyle

August 13, 2024

5  out of  5
rating by Brandon Doyle
"Jake Adams did an outstanding job resolving my issues."
We responded:
"Thank you Brandon. We really appreciate your review about our great customer service. We always try our best! "
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Paul Nope

August 7, 2024

5  out of  5
rating by Paul Nope
"Zach was very responsive and helpful. He provided for me exactly what I wanted and needed. He helped through the government/banking/insurance trauma."
We responded:
"Thank you Paul! Very kind words. We appreciate your patience either way the weirdness of CA and the insurance market. Thanks for the review! "
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Michael Oster

August 6, 2024

5  out of  5
rating by Michael Oster
"Zack is very thorough and quick to respond to all things insurance…"
We responded:
"Thank you Michael. Your continued patronage is very much appreciated. Talk soon! "
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Tommy Messer

August 3, 2024

5  out of  5
rating by Tommy Messer
"I spoke with Zach on the phone and he made me feel very comfortable and he was very knowledgeable and informative about any questions that I had."
We responded:
"Thank you Tommy! Your kind review is very much appreciated! "
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KenWalker24

August 1, 2024

5  out of  5
rating by KenWalker24
"Zach Hefner was polite and nice at explaining quotes"
We responded:
"Thank you Ken!"
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Jesus

July 31, 2024

5  out of  5
rating by Jesus
"Ryan was very helpful:)"
We responded:
"Thank you Jesus! "
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Dawn Denault

July 31, 2024

5  out of  5
rating by Dawn Denault
"Zachary answered all my questions for car insurance. He did a great job."
We responded:
"Zach always does a great job and I appreciate you noticing! 🙂. Thank you for your review! "
Profile photo of Cody “Code” Carpenter

Cody “Code” Carpenter

July 31, 2024

5  out of  5
rating by Cody “Code” Carpenter
"Zachary did an excellent job answering all my questions about my life insurance policy. I highly recommend!"
We responded:
"Thank you for your recommendation!!! And, thank you for letting us get Life Insurance in place for you and your family. Talk soon! "
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Lawrence Ridley

July 30, 2024

5  out of  5
rating by Lawrence Ridley
"Zach Hefner was great at giving me low quote thanks"
We responded:
"Thank you Lawrence! "
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DMVNation TV

July 28, 2024

5  out of  5
rating by DMVNation TV
"Zach Hefner was very helpful and good at explaining different quotes"
We responded:
"Thank you! Glad we could help. "
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Jeremy Osborne

July 19, 2024

5  out of  5
rating by Jeremy Osborne
"Zach was very helpful. Very good customer service"
We responded:
"Thank you Jeremy! We always try to give excellent customer service, thank you for noticing. Have a wonderful day! "
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Lawrence Ridley

July 19, 2024

5  out of  5
rating by Lawrence Ridley
"Zach was terrific"
We responded:
"Thank you Lawrence!"
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Len Howard

July 18, 2024

5  out of  5
rating by Len Howard
"Zach is very polite."
We responded:
"Thank you Len! "
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OG Jefee

July 16, 2024

5  out of  5
rating by OG Jefee
"zach was helpful and polite at explaining everything"
We responded:
"Thank you! Our great customer service is our #1 priority. Thanks for your review."