State Farm® Insurance Agent Ryan Waggener
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Davis
November 13, 2024
5
out of
5
rating by Jessica Davis
"THE ABSOLUTE BEST Thank you Joseph for helping me out! My car ended up being a total loss after someone hit me. It’s been stressful and pretty rough the last few weeks but Joe and Ryan have gone above and beyond to help. With the limited availability I had and the millions of questions throughout this process, Joe was so patient and flexible. He took his time to answer all my questions and walk me through everything, it really put my mind at ease. Truly truly appreciative. Thank you again!!"
Molly Norris
November 5, 2024
5
out of
5
rating by Molly Norris
"Zachary was super helpful!"
We responded:
"Thank you Molly! We try our best to be as helpful as possible. Thank you for your review! We truly appreciate your business."
Donnie “scoutz” Rice
November 5, 2024
5
out of
5
rating by Donnie “scoutz” Rice
"Ask for Jake at Ryan Waggener State Farm! He is a pleasure to work with! Ever since I moved back to San Diego he has assisted me with all my insurance needs."
We responded:
"Thanks Donnie! We try our best to give great customer service and I really appreciate you letting us know about your experience. We appreciate your business and look forward to talking with you as you need us. Take care!"
Becca B
October 15, 2024
5
out of
5
rating by Becca B
"BEST experience I've had with anything insurance so far in my life! Jake is incredible! He was beyond kind and explained everything to me to make sure I understood the insurance concepts that most "regular" people (who aren't in the insurance industry) don't know or understand. He stayed after hours explaining things to me, and not once made me feel bad or like I was bothering him. Just a true breath of fresh air!! HIGHLY recommend talking with Jake!...I'm beyond happy!!"
We responded:
"Thank you Becca! We try our best to translate the insurance jargon as best as we can. We feel one of our responsibilities as your Agent office is to help you circumnavigate the complexities of insurance contracts (what you are purchasing). We do NOT want our customers to have any surprises at claim time. We want everyone to know what they are purchasing ahead of time... including what is and is not covered. If you have any more questions please let us know. We truly appreciate your business. All the best! "
Dorothea Acquilano
October 11, 2024
5
out of
5
rating by Dorothea Acquilano
"Thank you Zach for all your help. You explained my quote for life insurance with such ease and insight. Thank you!"
We responded:
"Hi Dorothea, thank you for your review! We love helping folks with their Life Insurance! State Farm insures more lives each year than any other insurance company and we are lucky to be able to provide those contracts to our customers. Thank you for your business!"
Lourdes Paredes
October 4, 2024
5
out of
5
rating by Lourdes Paredes
"I recently had the pleasure of working with Joseph Herrera at Ryan Waggener State Farm Agency, and I can’t recommend him highly enough! From our first meeting, it was clear that he genuinely cares about his clients. Joseph took the time to understand my needs and helped me navigate the complexities of insurance options with ease. His expertise and patience made the process straightforward and stress-free. I appreciated his clear communication and willingness to answer all of our questions, no matter how small. It’s rare to find someone who combines professionalism with a personal touch, but Joseph does just that. Thanks to his guidance, I feel confident in my coverage and secure in my choices. If you're looking for an insurance agent who goes above and beyond, look no further than Joseph Herrera!"
We responded:
"Thank you Lourdes!!! Joseph is a much-valued member of our team, thank you for your recommendation. :) We appreciate your business and look forward to working with you for years to come. Also, State Farm gives massive Loyalty Discounts so as the years go by you will notice very large discounts being added to your policies starting at about year 3. If you have any questions or concerns about anything please don't hesitate to reach out. All the best!"
Eddie Utuk
September 30, 2024
5
out of
5
rating by Eddie Utuk
"The one central aspect of business is that it is about people. The customer is a person with value. Jake has mastered the art of human understanding the leads to value. This is a transformative impact that his counterparts on Loker Avenue will never understand - they subscribe to transactions. This means “just doing my job” - no more no less. In sharp contrast, the interaction with Jake was like night and day. Sounds like State Farm hired a leader. So many thanks Jake for treating us with dignity and respect."
We responded:
"Wow Eddie, thank you! Jake is a valued member of my team, I appreciate you leaving such a thoughtful review. As far as the other local offices go, they all have their own way of doing business. Some folks prefer us, others prefer them. There is a place for everyone at the various State Farm Agencies and I’m glad we were able to earn your business here. Take care! Please refer your family and friends.! Thanks again. "
Dorien McCall
September 20, 2024
5
out of
5
rating by Dorien McCall
"I spoke with Zach to get some information on auto policy. His knowledge of his products and how they will affect my family was so helpful and important to me. Awesome experience all around!"
We responded:
"Thank you Dorien! We appreciate your kind words and your business. If there is anything we can do better please let us know. We always aim to give excellent customer service!"
Veronica Magnon
September 17, 2024
5
out of
5
rating by Veronica Magnon
"Hands down the best experience dealing with insurance. Thanks Jake!!"
We responded:
"Thank you Veronica! Tbh at my Agency we really try to give that experience to all of our customers and I’m so glad to hear it went that way with you. We hate doing business elsewhere and having other folks not explain things properly to us. Truly appreciate your review and business. Take care! "
Tiffani Gore
September 16, 2024
5
out of
5
rating by Tiffani Gore
"I spoke with Zack today about bundling and upgrading my insurance. I simply cannot say enough good things about his customer service from his friendly demeanor to helpful knowledge. I have always enjoyed State Farm for insurance, but after dealing with Zack, I am more impressed than ever. What a great addition to the Insurance team."
We responded:
"Thank you so much for your kind review! We try our very best to give excellent customer service and taking the necessary time that is needed to ensure our customers understand the complexities of their insurance programs. from day 1 of hiring Zach 2 years ago he has been a great addition to my team. Thank you for recognizing same. Thank you for your business!"
RB
September 13, 2024
5
out of
5
rating by RB
"Jake was very astute, patient, respectful and responsive. Thank you for your help!"
We responded:
"Thank you Ryan! We work hard to make sure our customer service is excellent. Glad Jake was able to assist. Thank you for your business!"
William Saunders
September 12, 2024
5
out of
5
rating by William Saunders
"Zach was incredibly knowledgeable and extremely helpful while setting up me and my wife’s life insurance thanks zach"
We responded:
"Thank you Ben! Zach is great at customer service and becoming an expert in the insurance industry. We appreciate your kind words and your business. Talk soon."
Corey Buff
September 8, 2024
5
out of
5
rating by Corey Buff
"So, I’ve always been kind of biased when it comes to insurance. But, Zach has definitely been able to change my mind. Preparing for the future, and the unknown, either way, my mind is definitely more at ease. Thanks again Zachary."
We responded:
"Thank you Corey! Glad that Zach could help put your mind at ease with his knowledge and great customer service skills. We appreciate your continued business. Take care!"
Jason Yarbrough
August 29, 2024
5
out of
5
rating by Jason Yarbrough
"Zach Hefner at the Carlsbad office went above and beyond to help us find a home owners policy. We really appreciate him searching for the best plan for us. We highly recommend him and will definitely work with him again."
We responded:
"Thank you Jason! The Home Insurance market is very sticky these days... glad we were able to help you with your Homeowners Insurance! Thank you for your business! "
Aaron Holder
August 24, 2024
5
out of
5
rating by Aaron Holder
"Zach was incredible ad so helpful! Thank you for the quote"
We responded:
"Thank you Aaron! Zach is our customer service warrior here lol. We look forward to hopefully earning your business. Please give us a call when you have 3 or 4 minutes to review that quote. Again, thank you for the opportunity to earn your business!"
Boden Haber
August 22, 2024
5
out of
5
rating by Boden Haber
"Zach was extremely easy to work with and very helpful!"
We responded:
"Thank you Boden! We love having you as a customer and really appreciate your and your friend's business. Thank you for the referrals! "
Saman Khodapanahi
August 21, 2024
5
out of
5
rating by Saman Khodapanahi
""Thank you for all your help with my car and home insurance for over 7 years.I really appreciate your prompt and thorough service!" Zach, thank you so much for contacting me so Quick, and helping and guiding me for having a good deal."
We responded:
"Thank you Saman! Homeowners Insurance is one of our specialties so I'm glad we have that for you. We appreciate your continued business over the years! Take care, talk soon!"
Dorothy Pereira
August 15, 2024
5
out of
5
rating by Dorothy Pereira
"Jake Adams was very helpful in answering all my questions. Great customer service!"
We responded:
"Thank you Dorothy! We try our best to give great customer service so I am happy to hear you had a great customer service experience! Thank you for your patronage. Have a wonderful day!"
Brandon Doyle
August 13, 2024
5
out of
5
rating by Brandon Doyle
"Jake Adams did an outstanding job resolving my issues."
We responded:
"Thank you Brandon. We really appreciate your review about our great customer service. We always try our best! "
Paul Nope
August 7, 2024
5
out of
5
rating by Paul Nope
"Zach was very responsive and helpful. He provided for me exactly what I wanted and needed. He helped through the government/banking/insurance trauma."
We responded:
"Thank you Paul! Very kind words. We appreciate your patience either way the weirdness of CA and the insurance market. Thanks for the review! "
Michael Oster
August 6, 2024
5
out of
5
rating by Michael Oster
"Zack is very thorough and quick to respond to all things insurance…"
We responded:
"Thank you Michael. Your continued patronage is very much appreciated. Talk soon! "
Tommy Messer
August 3, 2024
5
out of
5
rating by Tommy Messer
"I spoke with Zach on the phone and he made me feel very comfortable and he was very knowledgeable and informative about any questions that I had."
We responded:
"Thank you Tommy! Your kind review is very much appreciated! "
KenWalker24
August 1, 2024
5
out of
5
rating by KenWalker24
"Zach Hefner was polite and nice at explaining quotes"
We responded:
"Thank you Ken!"
Jesus
July 31, 2024
5
out of
5
rating by Jesus
"Ryan was very helpful:)"
We responded:
"Thank you Jesus! "
Dawn Denault
July 31, 2024
5
out of
5
rating by Dawn Denault
"Zachary answered all my questions for car insurance. He did a great job."
We responded:
"Zach always does a great job and I appreciate you noticing! 🙂. Thank you for your review! "